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SHIPPING POLICY

Last Updated: December 10, 2025

Thank you for shopping with INRI Collective. This Shipping Policy explains how and when your order will be processed and delivered within the contiguous United States.

1. Order Processing Time

All orders are processed Monday–Friday (excluding holidays).

• Standard processing time: 2–5 business days
• High-volume periods (holidays, drops): 5–10 business days

You will receive a confirmation email when your order is placed and another when your order ships.

2. Shipping Rates & Delivery Estimates

Estimated delivery times begin after your order has been processed.

Typical delivery windows:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days

Delivery time frames are estimates and cannot be guaranteed.

3. U.S.-Only Shipping

INRI Collective ships only within the contiguous United States (the lower 48 states).

We do not offer shipping to:

• Hawaii
• Alaska
• U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands, etc.)
• Any international address

If an order is placed with an unsupported address, it will be canceled and refunded.

Hand Delivery Policy (Central Campus Only)

The Hand Delivery option is only available if the shipping address is within ZIP code 27607 and located on Central Campus.

Please only select Hand Delivery if you live on Central Campus.
If the shipping address does not fall within this location, the order will be refunded.

4. Shipment Tracking

When your order ships, you will receive an email with:

• Carrier name
• Tracking number
• Tracking link

5. Shipping Carriers

We ship using major U.S. carriers, including:

• USPS
• UPS
• FedEx

Carrier selection varies based on your region and shipping method.

6. Incorrect Shipping Information

Please verify your shipping address carefully at checkout.

INRI Collective is not responsible for:

• Packages delivered to the wrong address due to customer error
• Delays caused by incomplete or incorrect addresses

If your order has not shipped, contact support@inricollective.com to request an address correction.

7. Lost, Stolen, or Damaged Packages

Once an order is marked delivered by the carrier, we consider it delivered.

We are not responsible for:

• Lost packages
• Stolen packages
• Packages damaged while in transit

For damaged items, email us within 7 days of delivery with photos at support@inricollective.com, and we’ll assist if eligible.

8. Delivery Delays

We are not liable for delays caused by:

• Weather
• Carrier issues
• High-volume seasons
• Incorrect shipping information

Thank you for your patience.

9. Contact Us

If you have any questions about this Shipping Policy, contact us at:

INRI Collective
Email: support@inricollective.com
Location: Raleigh, North Carolina, USA